Questions & Answers
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CONTACT INFORMATION
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Shopping Information
Delivery charges for orders from the Online Shop?
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How long will delivery take?
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What exactly happens after ordering?
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Where can I view my sales receipt?
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How do I add a gift receipt to an order?
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How long do I have to return an order?
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Payment Information
How is the recipient reimbursed?
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Can I be reimbursed through the original payment method?
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Can the country receiving the shipment be different than the country of purchase?
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How can I return an item?
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Will I receive the same product that I see in the picture?
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Will you restock items indicated as “out of stock?”
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Orders and Returns
Delivery charges for orders from the Online Shop?
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Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
How long will delivery take?
Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.
Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.
What exactly happens after ordering?
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How long does the delivery take and how much does it cost?
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Which browser is best to use the site?
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How do I subscribe to the newsletter?
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FAQ
Greater Montreal area
We deliver the day after the order. Delivery is available on weekdays (Monday to Friday).
Orders are delivered between 2 p.m. and 9 p.m.
Delivery is free for all orders over 120$ (before tx). If the order is less than 120$, the shipping costs is 19$
On the day of your delivery you will receive a text message and an email containing the tracking number.
You do not have to be present during your delivery. Dishes come in insulated bags that keep food cool.
Areas outside of Greater Montreal (eg Gatineau, Quebec City, Toronto, etc.)
For areas outside Greater Montreal, we deliver via Purolator, normally at the start of the week.
Delivery is free for all orders over 120$ (before tx). If the order is less than 120$, the shipping costs is 19$
You will receive an email the day of your delivery.
Reheat and enjoy!
Ready in minutes! Remove sticker, keep plastic wrap and reheat in microwave
Our dishes are vacuum sealed with BPA-free and recyclable packaging.
